Frequently Asked Questions
Why am I getting different prices from different companies for the same shipment?
Initial quotes from various companies are not set in stone. Some companies will underquote potential customers initially, in order to entice the customer into signing up with them. Later the customer learns that the shipment will cost more than they were originally quoted. At Simple Car Shipping, our experience gives us the ability to confidently quote prices that get the job done, and done right.
Why can’t you guarantee the pickup/dropoff on a specific day?
Factors such as weather, accidents, or unexpected delays make estimating pickup/delivery times accurately impossible in some cases. At Simple Car Shipping, our representatives make it a priority to monitor the delays for our transports so that our customers are aware of any scheduling changes with as much notice as possible.
How long in advance should I schedule my transport?
It is never too soon to schedule a shipment, but there is such a thing as too late. For the best pricing, we advise our clients to book with as much notice as possible.
Is my vehicle insured during transport?
Yes, all vehicles are fully insured from the time of pickup until delivery. The insurance covers any damage caused by carrier negligence.
Can I pack personal items in my vehicle?
While it is generally recommended to keep your vehicle empty during transport, some carriers allow a limited amount of personal items. However, these items are not covered under the vehicle’s insurance.
Do I need to be present during pickup and delivery?
Yes, either you or an authorized representative must be present at both pickup and delivery to conduct a vehicle inspection and sign the bill of lading.
Are you a broker?
Yes, we are a licensed and bonded broker. This means we work with a network of vetted carriers to provide you with the best possible transport options for your vehicle. Our role is to facilitate a smooth and reliable shipping experience from start to finish.
Please feel free to call today with any other questions or concerns.